Last updated July 2, 2013.
Information we receive through Twitter or Facebook: By connecting to Streamup with Twitter or Facebook, you give us permission to access, store and use any information that you have permitted Twitter or Facebook to share with us. You should always review, and if necessary, adjust your privacy settings on Twitter or Facebook and other third-party websites and services before linking or connecting them to the Service.
Information you provide us directly: We ask for certain information such as your name and e-mail address when signing up. We may also retain any messages you send through the Service, and may collect information you provide in User Content you post to the Service. We use this information to operate, maintain, and provide to you the features and functionality of the Service and to keep the site safe.
Analytics information: We may directly collect analytics data, or use third-party analytics tools, to help us measure traffic and usage trends for the Service. These tools collect information sent by your browser that assist us in improving the Service. We collect and use this analytics information in aggregate form such that it cannot reasonably be manipulated to identify any particular individual user.
Cookies information: When you visit the Service, we or our vendors may send one or more cookies — a small text file containing a string of alphanumeric characters — to your computer that uniquely identifies your browser and lets Streamup help you log in faster and enhance your navigation through the site. A cookie may also convey information to us about how you use the Service, and allow us to track your usage of the Service over time. We currently only employ cookies that are immediately removed from your computer after you login to Streamup. These cookies direct you to the appropriate channel, video or link when you click on a link to streamup.com from a third-party location such as email, Facebook or Twitter. If you do not log into Streamup after clicking on an Streamup link, the cookie may remain on your computer for a maximum of 90 minutes.
You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Service may not function properly if the ability to accept cookies is disabled.
How to enable and disable cookies using your browser:
There are various levels of cookie enablement and disablement in Google Chrome. For more information on other cookie settings offered in Google Chrome, refer to the following page from Google: http://support.google.com/chrome/bin/answer.py?hl=en&answer=95647
Microsoft Internet Explorer 6.0, 7.0, 8.0
There are various levels of cookie enablement and disablement in Internet Explorer. For more information on other cookie settings offered in Internet Explorer, refer to the following page from Microsoft: http://windows.microsoft.com/en-GB/windows-vista/Block-or-allow-cookies
There are various levels of cookie enablement and disablement in Mozilla Firefox. For more information, refer to the following page from Mozilla: http://support.mozilla.org/en-US/kb/Enabling%20and%20disabling%20cookies
Safari on OSX
There are various levels of cookie enablement and disablement in Safari. For more information on other cookie settings offered in Safari, refer to the following page from Apple: http://support.apple.com/kb/PH11913
For other browsers, please look for a “Help” function in the browser or contact the browser provider.
Log file information: Log file information is automatically reported by your browser each time you access the Service. When you use our Service, our servers automatically record certain log file information. These server logs may include anonymous information such as your web request, Internet Protocol (“IP”) address, browser type, referring / exit pages and URLs, number of clicks and how you interact with links on the Service, domain names, landing pages, pages viewed, and other such information.
Clear gifs/web beacons information: When you use the Service, we or our vendors may employ clear gifs (also known as web beacons) which are used to anonymously track the online usage patterns of our Users. In addition, we may also use clear gifs in HTML-based emails sent to our users to track which emails are opened and which links are clicked by recipients. The information is allows for more accurate reporting and improvement of the Service.
Communications: We use the information we collect or receive to communicate directly with you. We also use your information to send you Service-related emails (e.g., account verification, confirmations and reminders, changes/updates to features of the Service, product features, technical and security notices).
Video Broadcasts: Video and chat sessions may be broadcast live, or recorded and re-broadcast, through third party websites. We recommend that you exercise caution in disclosing any information, personal or otherwise, during a video or chat session. Such information may be broadcast along with the relevant video or chat session to other users and third parties viewing such videos or chat sessions through the Streamup Platform and third party websites.
Who we may share your information with: We may share your information with third-party business partners (such as Facebook) to assist them in providing a better experience for you and with partners that we have engaged to help ensure site safety. You may opt out of posts to Facebook or Twitter by clicking on the “Settings” link found in the dropdown in the top right corner of the Streamup navigation bar and clicking the “Social” tab. We may share your information with agents, contractors or partners of Streamup in connection with our Services. These agents, contractors or partners are restricted from using your data in any way other than to provide services for Streamup. Our site safety team reviews User Content, including video posts and messages, for inappropriate content. Also, we may use images and video from special events for promotional and marketing purposes, but this will be disclosed to you in advance of your participation in such events and you’ll be given an opportunity to opt-out of the special event.
What happens in the event of a change of control: We may sell, assign or otherwise transfer user information in the course of corporate divestitures, mergers, acquisitions, bankruptcies, dissolutions, reorganizations, liquidations, similar transactions or proceedings involving all or a portion of the Streamup.
Instances where we are required to share your information: Streamup will disclose your information where required to do so by law or subpoena or if we reasonably believe that such action is necessary to (a) comply with the law and the reasonable requests of law enforcement; (b) to enforce our Terms of Service or to protect the security or integrity of our Service; and/or (c) to exercise or protect the rights, property, or personal safety of Streamup, our Users or others. Additionally, we report all instances of suspected child pornography to the National Centers for Missing and Exploited Children (“NCMEC”).
Sharing certain service type information we collect about you: We may share certain service type information, including information obtained through tools such as cookies, log files, device identifiers, location data and clear gifs (such as anonymous usage data, referring/exit pages and URLs, platform types, number of clicks, etc.): (i) with our third-party business partners for the purposes described in the section above on “WHAT INFORMATION DO WE COLLECT AND HOW IS IT USED.” We may also aggregate or otherwise strip data of all personally identifying characteristics and may share that aggregated, anonymized data with third parties.
However, please note that if an advertiser is seeking to reach a particular demographic audience and you respond by clicking on the advertisement, the advertiser or ad server may conclude that you fit the demographic description of the audience they are trying to reach.
You control your account information and settings:
Deleting your account: On active accounts, text chats may be saved indefinitely as well as your User history. You can choose to delete your Streamup account from within the service by clicking on the “Settings” tab and going to the “Delete Account” link. We will make every effort to delete all User history within thirty (30) days of when the account is deleted. However, Streamup may retain User history for deleted accounts that contain potentially illegal behavior, which may require reporting to law enforcement or NCMEC.
Opting out of collection of your information for Tracking / Advertising: Please refer to your browser’s technical information for instructions on how to delete and disable cookies, and other tracking/recording tools. Note that disabling cookies and/or other tracking tools prevents Streamup or its business partners from tracking your browser’s activities in relation to the Service, and for use in targeted advertising activities by third parties. However, doing so may disable many of the features available through the Service.
Streamup adheres to the US-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use and retention of personal information from European Union member countries and Switzerland. Streamup has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access and enforcement. To learn more about the Safe Harbor program, and to view Streamup’s certification, please visit the Safe Harbor website at http://export.gov/safeharbor.
Keeping your information safe: Streamup cares about the security of your information, and uses commercially reasonable safeguards to preserve the integrity and security of all information collected through the Service. However, Streamup cannot ensure or warrant the security of any information you transmit to Streamup or guarantee that information on the Service may not be accessed, disclosed, altered, or destroyed. Your privacy settings may also be affected by changes to the functionality of third party sites. Streamup is not responsible for the functionality or security measures of any third party.
Compromise of information: In the event that any information under our control is compromised as a result of a breach of security, Streamup will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.
Streamup does not knowingly collect or solicit any information from anyone under the age of 13 or knowingly allow such persons to register as Users. The Service and its content are not directed at children under the age of 13. In the event that we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us at [email protected].